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Freshservice

Overview

The Freshservice supports full refresh syncs. You can choose if this connector will copy only the new or updated data, or all rows in the tables and columns you set up for replication, every time a sync is run.

Output schema

Several output streams are available from this source:

If there are more endpoints you'd like Airbyte to support, please create an issue.

Features

FeatureSupported?
Full Refresh SyncYes
Incremental SyncYes
SSL connectionNo
NamespacesNo

Performance considerations

The Freshservice connector should not run into Freshservice API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

  • Freshservice Account
  • Freshservice API Key
  • Freshservice domain name
  • Replciation Start Date

Setup guide

Please read How to find your API key.

Changelog

Expand to review
VersionDatePull RequestSubject
1.4.12024-08-1644196Bump source-declarative-manifest version
1.4.02024-08-1544148Refactor connector to manifest-only format
1.3.172024-08-1043545Update dependencies
1.3.162024-08-0343254Update dependencies
1.3.152024-07-2742663Update dependencies
1.3.142024-07-2042382Update dependencies
1.3.132024-07-1341713Update dependencies
1.3.122024-07-1041423Update dependencies
1.3.112024-07-0941311Update dependencies
1.3.102024-07-0640941Update dependencies
1.3.92024-06-2540381Update dependencies
1.3.82024-06-2240177Update dependencies
1.3.72024-06-0639173[autopull] Upgrade base image to v1.2.2
1.3.62024-05-1538195Make connector compatible with builder
1.3.52024-04-1937162Updating to 0.80.0 CDK
1.3.42024-04-1837162Manage dependencies with Poetry.
1.3.32024-04-1537162Base image migration: remove Dockerfile and use the python-connector-base image
1.3.22024-04-1237162schema descriptions
1.3.12024-01-2934633Add backoff policy for Requested Items stream
1.3.02024-01-1529126Add Requested Items stream
1.2.02023-08-0629126Migrated to Low-Code CDK
1.1.02023-05-0925929Add stream for customer satisfaction survey responses endpoint
1.0.02023-05-0225743Correct data types in tickets, agents and requesters schemas to match Freshservice API
0.1.12021-12-289143Update titles and descriptions
0.1.02021-10-296967🎉 New Source: Freshservice